- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 2, 2026638
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on Jan 8, 20266,398
- OKX EEA Beginner's GuidePublished on Jun 30, 2025Updated on Dec 16, 202511
- How do I check on updates to my support ticket?Published on Oct 17, 2025Updated on Jan 6, 202621
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Nov 17, 20251,206
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,365
- Passkey FAQPublished on Mar 19, 2025Updated on Dec 23, 2025105
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025374
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Nov 17, 20256,549
- OKX Beginner's GuidePublished on Mar 20, 2023Updated on Jan 6, 20261,653
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Dec 3, 2025164
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 3, 2025
- How do I join a video call with customer support?Published on Aug 26, 2025Updated on Oct 27, 202535
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Nov 17, 2025162