Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 27, 202510,200
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202559,272
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,912
How do I create passkeys? (app)
Updated on Sep 8, 202510,288
How do I reset Two-factor authentication (2FA)?
Updated on Oct 3, 20255,516
Getting started
How do I link an authenticator app?
Updated on Sep 8, 202514,604
Why hasn't my deposit been credited?
Updated on Sep 2, 202513,038
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,912
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 29, 20255,367
What's demo trading and how do I use it?
Updated on Sep 10, 2025861
FAQ
View more