FAQ

Deposit and withdrawal

What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Jan 5, 2026454
Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Published on May 10, 2023Updated on Sep 8, 2025176
How to avoid deposit of unsupported tokens?
Published on Oct 16, 2024Updated on Sep 3, 2025340
What should I do if I deposit to the wrong address?
Published on Oct 15, 2024Updated on Sep 3, 2025216
Why can’t I see or use my crypto balance?
Published on Oct 14, 2025Updated on Jan 8, 20262
Address type upgrade FAQ
Published on Aug 26, 2025Updated on Dec 23, 2025854
Why is my deposit locked?
Published on Dec 19, 2023Updated on Dec 23, 2025954
How to withdraw, trade and stake WLD tokens on OKX wallet?
Published on Jul 28, 2023Updated on Dec 23, 2025101
What should I do if my withdrawal was sent to the wrong user ID (UID)?
Published on Oct 13, 2025Updated on Nov 3, 20257
How do I unlock my deposit when the Travel Rule additional verification is required?
Published on Aug 23, 2024Updated on Dec 4, 20255
Satoshi test FAQ
Published on May 28, 2024Updated on Oct 15, 202537
How do I make a deposit? (app)
Published on Sep 1, 2024Updated on Oct 15, 202583
Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
Published on Aug 22, 2023Updated on Dec 16, 2025412
Why haven’t I received a reply from the blockchain project team?
Published on Oct 17, 2025Updated on Nov 6, 20258
Where can I find the minimum deposit amount required for non-BTC?
Published on Oct 16, 2024Updated on Oct 24, 202548

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