FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Nov 17, 20256,324
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025137,287
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,009
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,165
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,314
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Nov 17, 202519,450
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Nov 12, 20255,427
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Nov 5, 2025895
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 17, 202599,473
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,634
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Oct 15, 20252,469
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 17, 202516,721
What should I do if I forget my OKX wallet password?
Published on Oct 28, 2022Updated on Nov 17, 202512,385
OKX wallet FAQ
Published on Aug 24, 2023Updated on Nov 17, 20252,824
How do I verify my identity with Singpass?
Published on Sep 13, 2024Updated on Nov 17, 20252

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